Incoming Wires project at Vanguard, where I contributed to modernize/ redesigning the legacy application and wire transfer management experience to streamline the process for both clients and internal teams.
My responsibilities included conducting UX research to identify user pain points, creating wireframes and interactive prototypes using Figma App, and collaborating with cross-functional teams to ensure the design met technical and functional requirements.
I also ensured the design adhered to accessibility standards and financial regulations, leading usability testing and quick iterations to refine the experience.
The project improved efficiency and reduced errors in wire transfer processing.

An international payment tracker helps monitor the progress of cross-border transactions by providing key updates throughout the process.
It confirms the initiation of the payment with a unique reference number, tracks its progress through various stages like account verification, currency conversion, and compliance checks, and offers real-time status updates.
The tracker may also provide an estimated delivery time for when the payment will reach the recipient's account, though this can vary depending on factors such as destination, intermediary banks, and the payment method used.
It offers greater transparency and peace of mind by helping users anticipate potential delays.

Financial institutions set payment limits as a security measure to prevent fraud, money laundering, and other illicit activities.
These limits vary based on factors like the type of account, the level of verification completed, and the bank's policies.
They help protect both the account holder and the bank by reducing the risk of unauthorized transactions.
Payment limits can apply to different types of transactions, including daily limits for spending or transfers, monthly limits that reset each month, and stricter international transfer limits due to the higher risks associated with cross-border transactions.